Privacy Policy of the Municipality of Vila do Conde
In strict compliance with the law, and with the constant concern for transparency and impartiality, the Vila do Conde Municipality is implementing security practices and procedures with the aim of guaranteeing the pursuit of the public interest in our areas of intervention.
The protection of citizens with regard to the processing of Personal Data is a fundamental right, which is why we must clarify what Personal Data we collect, for what purposes it is used, the principles that guide this use and the rights that citizens/owners of this data have.
The Municipality of Vila do Conde:
– Ensures that the processing of your Personal Data is carried out within the scope of the purpose(s) for which it was collected or for purposes compatible with the initial purpose(s) for which it was collected.
– Is committed to implementing a culture of data minimization, in which it only collects, uses and retains Personal Data that is strictly necessary.
– Does not disclose or share your Personal Data for commercial or advertising purposes.
How Personal Data is used
The Municipality of Vila do Conde uses your Personal Data to respond to your requests, carry out the instruction of your processes, provide information on city matters, for statistical purposes and to carry out studies to support the definition of municipal public policies.
This data can be provided through a request, communication, complaint, participation and through the service channels provided by the Municipality: in person, by telephone or electronically. We also collect the information you provide and the content of the messages you send us, such as comments, suggestions, criticisms or complaints, with a view to constant improvement.
Within the scope of the processing of your personal data, the Vila do Conde Municipality safeguards that it will be accessible only to those people in the municipal universe who have a need to know it, in the performance of their duties and to the strict extent necessary for the fulfilment of the purposes for which the personal data was collected, or for purposes compatible with the initial purpose(s).
Personal Data Collection
The Personal Data we collect depends on your contact with the Municipality of Vila do Conde and the Municipality of Vila do Conde with you, within the scope of its municipal activity and in fulfilment of the duties assigned to it by law.
Data we may collect
Identification:
– Name;
– Civil identification number;
– Passport;
– NIF;
– Date of birth / age.
Contact details:
– Address;
– Email address;
– Telephone and/or mobile phone number.
Institutional data: Institutional email address.
Location data: Geographical location.
Payment data: if you request a service that requires you to pay a fee or price, or in the context of executing a contract, we collect the data necessary to process the payment.
Video: if you visit municipal facilities, your image may be captured by our security cameras.
Voice: when you contact us, telephone conversations with our employees may be recorded.
Minors’ personal data collection and processing:
The Personal Data of minors, the collection and processing of which does not derive from a legal basis or from the exercise of public interest/public authority functions, will only be collected and processed with the consent of the holders of parental responsibilities or guardians. Holders of parental responsibility or guardians have the prerogative to exercise their rights over the Personal Data of minors under similar conditions to those of the data subjects.
Special Data Collection and Processing
Personal data may be more sensitive in certain situations, and the General Data Protection Regulation (GDPR) classifies them as “special categories of data”. These may concern, in particular, the racial or ethnic origin of the data subject, their political opinions, religious beliefs, sexual orientation or health.
The processing associated with special categories of data deserves greater protection under the GDPR and is subject to specific technical and organizational safeguards. In this sense, the addition of documentation incorporating special categories of data should only be carried out when such data is included as an instructional document in the application templates and forms made available and publicized by the Vila do Conde Municipality.
Data Sharing
We only share your Personal Data with third parties in the exercise of public interest/public authority functions entrusted to the Municipality of Vila do Conde, in strict fulfilment of legal obligations or with your consent.
Personal Data Security
We are implementing a set of security technologies, tools and procedures to protect your Personal Data from unauthorized access, use or disclosure.
How to access and control your Personal Data
At your request, we give you the right to access, rectify, restrict and erase your personal data, as well as the right to object to its processing.
If the use of your personal data is based on consent, you have the right to withdraw it at any time, without compromising the validity of the data processing done up to that point.
You can contact the Data Protection Officer of the Municipality of Vila do Conde (dpo@cm- viladoconde.pt) to clarify any issues relating to the processing of your Personal Data and the exercise of your rights.
Data subject rights
Right to be informed
You have the right to be informed in a clear, simple and transparent manner about the processing of your Personal Data to be carried out or carried out by the Municipality of Vila do Conde.
Right of access
You have the right to access the Personal Data concerning you that is processed by the Vila do Conde Municipality.
Right to rectification
If you find that the Municipality of Vila do Conde has incorrect, incomplete or inaccurate Personal Data about you, you can request its correction or rectification.
Right to object
You also have the right to object to the processing of your data by the Vila do Conde Municipality. However, legal or public interest grounds may prevail over your right to object.
Right to restriction
You also have the right to request that the Municipality of Vila do Conde restrict the processing of your Personal Data to certain categories of data or processing purposes. However, legal or public interest grounds may prevail over this right.
Right to erasure of personal data or “right to be forgotten”
You can request the erasure of your personal data if there are no legal or public interest grounds justifying the retention of your personal data.
Right to withdraw consent
Whenever the processing of your Personal Data is carried out on the basis of your consent, you can ask the Municipality of Vila do Conde to stop processing it.
Right to portability
You also have the right to receive the Personal Data concerning you in a commonly used and machine-readable digital format or to request that your data be transmitted directly to another organization, but in this case only if technically possible.
How can you complain?
Without prejudice to being able to submit complaints directly to the Vila do Conde Municipality, you can, if you wish, complain directly to the National Data Protection Commission (CNPD), the Supervisory Authority, using the contacts provided by this organization for this purpose.
Personal Data Retention
We retain your Personal Data only for as long as is necessary and within the scope of the purpose(s) for which we collected it. We take as a benchmark for determining the appropriate retention period the various resolutions of the European data protection control authorities, namely the CNPD and the Archival Regulation for Local Authorities (Ordinances no. 412/2001, of 17 April and 1253/2009, of 14 October).
The retention periods for your data may change significantly when there are archiving purposes of public interest, historical, scientific or statistical reasons, and the Vila do Conde Municipality undertakes to adopt the appropriate conservation and security measures.
Cookies and similar technologies
The Municipality of Vila do Conde uses cookies (small text files that a website, when visited by the user, places on their computer or mobile device through the internet browser) to provide our websites and online services, help you collect data and save your settings, in order to improve our performance and your user experience.
Contact Information
For more information about the privacy practices of the Municipality of Vila do Conde, please send an email to dpo@cm-viladoconde.pt.
Changes to this Privacy Policy
This privacy policy will be constantly updated to reflect comments from citizens and whenever justified.
When we publish changes to this policy, we will simultaneously change the respective “update date”.
DPO/Data Protection Officer
The Data Protection Officer (DPO) of the Municipality of Vila do Conde is Dr Alberto Laranjeira.
The Data Protection Officer’s mission is to inform and advise the Municipality of Vila do Conde on the obligations arising from the General Data Protection Regulation and to verify the applicability of the Municipality of Vila do Conde’s Data Protection Policy, ensuring that residents and other data subjects are aware of how their personal data is processed and what rights they have in this regard, as well as being the Municipality’s point of contact with the Supervisory Authority (National Data Protection Commission).
The holders of personal data can always contact the Data Protection Officer to clarify any questions they may have relating to the processing of their personal data and the exercise of their rights.
DPO contacts – dpo@cm-viladoconde.pt
PERSONAL DATA
Any information of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person.
An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to a name, identification number, location data, electronic identifiers or to one or more factors specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.
PROCESSING OF PERSONAL DATA
The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, whether or not by automated means, namely collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, comparison, interconnection, restriction, erasure or destruction.
DATA CONTROLLER
Within the scope and for the purposes of its municipal activities, the Municipality of Vila do Conde is the entity responsible for processing your personal data.
DATA PROTECTION OFFICER
Its mission is to inform and advise the Municipality of Vila do Conde on the obligations arising from the General Data Protection Regulation and to verify the applicability of the Data Protection Policy of the Municipality of Vila do Conde.
HOW CAN I EXERCISE MY RIGHTS?
At the Municipality of Vila do Conde you can exercise your rights in writing, providing proof of your identity, through the following channels:
– By email to the following address: dpo@cm-viladoconde.pt
– By post to the following address:
Praça Vasco da Gama
4480-754 Vila do Conde
– In person
Information will be provided in writing.
Your request should be answered within a maximum of 30 days, unless it is a particularly complex request.
